kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 2766694621
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, first open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number to securely log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, verify your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please send your KYC details to the customer support system via email to facilitate account transfer. This will enable a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you should be able to log in and play with no problems. This update may fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not including bonus amounts. This means users can access their earned earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's stuck, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At kingexchange, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.
To ensure a seamless and enjoyable experience, kingexchange provides a range of secure deposit and withdrawal methods, guaranteeing that your funds are always managed quickly and safely. We accept major credit and debit cards, electronic wallets, bank transfers, and even cryptocurrency options to accommodate your convenience. In addition, our customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have. Whether you need help with a transaction or simply have a query, our dedicated team is always available to provide guidance and support.